On this page
Mobile · 01
Match your problem
Identify the symptom first, then try the matching fix.
| Symptom | First thing to try |
|---|---|
| Blank or endless loading page | Switch networks and reload the official domain |
| Sent back to the sign-in screen | Clear site data and allow cookies for the domain |
| Live video freezes | Close other apps and move to stable Wi-Fi |
| Buttons do not respond | Update the browser and turn off content blockers for the site |
| Security warning appears | Stop and check you are on the official domain |
Mobile · 02
Clearing site data
Old cached files are behind many display and sign-in faults.
- Open your browser settings and find site settings or website data.
- Search for the official domain and clear its stored data only.
- Close the browser fully and reopen it.
- Visit the domain again and sign in.
Mobile · 03
Connection and network issues
Live tables and in-play markets need a steady connection. A weak signal can cause delayed bets or a dropped stream even when ordinary web pages load.
Some networks, such as workplace or public Wi-Fi, filter gambling sites. If a page loads on mobile data but not on Wi-Fi, the network is the likely cause.
Mobile · 04
When to contact support
If none of the fixes work, contact Siti88 with your phone model, operating system version, browser and a screenshot of the error. Never include your password or one-time codes.
If a bet or game round was interrupted, ask support to confirm how it was settled. Game rules normally define what happens after a disconnection.
Questions
Frequently asked questions
What happens to a live game round if my phone disconnects?
The round usually continues and settles under the game rules. Your history shows the result once you reconnect.
Why does the site look different on my tablet?
The layout adapts to screen size, so menus may move or collapse on smaller or rotated screens.
Should I use a VPN if the site will not load?
Using a VPN can breach operator terms and lead to account restrictions. Check the terms and the law that applies to you instead.
Next step
Open the official site on your phone and save it to your home screen.
Contact Support